"$200K sitting out there, and chasing it is nobody's job but mine."

Nobody decided not to bill it.

There is no moment where anybody drops the ball. Here is where it actually goes.

1. The job closes. The crew is on the next one by Monday.
2. The invoice goes out when somebody gets to it, which is not the same week.
3. The extra work from Tuesday never makes it onto the invoice at all.
4. 30 days go by and nobody is looking, because looking is nobody's job.
5. You notice at 45, because you are staring at payroll.
6. Now you are the one making the call, and you hate making it.

What we build for this.

The system · Billing & Collections

Extra work captured on site turns into a line item instead of a memory. The invoice goes out when the job closes, not when somebody remembers. Follow-up sends itself on a schedule, in your words, getting firmer as it goes, and you are copied on every one.

It never argues and it never threatens. These are your customers and most of them are going to hire you again. Firm is not the same as rude, and the difference is the whole thing.

What you see afterward.

• Every invoice out, how old it is, and which ones have gone quiet.
• What got billed against what got built, so you can see the gap.
• Who has been followed up, when, and what you sent.
• What is worth a phone call from you, and what is not worth your time yet.

What it does not do.

It is not a collections agency. Nothing goes to a third party and nothing gets sent that you would not sign.

It does not replace QuickBooks. It works on top of what you already pay for.

It does not chase anybody you tell it not to. Some customers get called by you and nobody else. You decide which.

How this goes.

30 minutes on the phone. 1 hour at your shop. One page back in 2 days. All of that is free. Then $1,000 down and 2 weeks to the first thing running.

See the whole thing →